Can you send me Noritz Literature?
Trying to obtain literature or brochures to learn about Noritz or give leave behinds for customers? Thanks for your interest...
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Does Noritz sell an all Electric tankless heater?
What kind of tankless water heaters does Noritz sell? Electric? Gas? Propane? Noritz America does not make any “electric only”... -
Can I use Solar Power with a Noritz Tankless?
Yes. Our tankless heaters can be powered by solar power as long as the solar system has (or is converted... -
How much can I save with tankless compared to storage tank?
This chart helps to illustrate the money savings from going tankless. -
Can a Noritz heater be used with a solar preheat system?
Yes. It is best that the preheat system has a mixing valve to eliminate temperature fluctuations and insure that the... -
How does the tankless unit provide hot water without a storage tank?
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Can I install my remote control thermostat outdoors next to my heater?
Yes, However the remote is water resistant; not water proof. In order to install the remote outdoors, the remote must... -
Can a commercial grade heater be installed in a residential application?
Yes, a commercial grade heater can be installed if necessary in a residential application. Applicable Models Models: ALL COMMERCIAL MODELS -
Can I install a tankless heater if I live in a cold climate or freezing area?
The freeze prevention will work as long as there is electrical power. Do not install unit outdoors in climates where... -
Can the heaters be painted?
Although not recommended, heaters can be painted as long as safety labels and vents are not covered. Applicable Models Models:... -
What is a condensing heater?
A condensing heater passes hot flue gases through a secondary, stainless steel heat exchanger1 to preheat the inlet water temperature.... -
Can I purchase a unit directly through Noritz?
Where to buy? Noritz sells through professional distribution only, not directly to end users. End users should contact a professional... -
Is it okay to use reverse osmosis (RO) water with Noritz tankless water heaters?
Reverse osmosis water cannot be used with Noritz tankless water heaters. RO water will eat away at minerals in the... -
Can I use 1/2″ water line for a tankless water heater installation?
The water connections on all Noritz tankless water heaters are 3/4″ with the exception of the NC380, which is 1″.... -
Can I install my heater in a manufactured or mobile home?
All single vent (SV) units and converted DV units (utilizing SV-CK3) are not allowed in mobile home installations. For direct... -
Why should I buy from Noritz and not Rinnai, Takagi, Bosch, Etc?
Noritz is the #1 manufacturer of tankless water heaters worldwide and has been in the industry for over 50 years.... -
Does Noritz sell any tank style water heaters?
Noritz America does not make any “tank” style water heaters. All our water heater are tankless water heaters. -
Why won’t the heater turn on?
If the heater is not turning on, but there is a display on the remote, the filter might be clogged.... -
How much electricity do Noritz tankless heaters need?
120v AC, 220v AC, DC??? The electrical requirement of our tankless heaters are typically 120 volts AC by 5 amps... -
Why does my heater keep making noise, even when there is no water running?
The heater has control valves that will make a “beeping” sound. This can be triggered during normal operation or as... -
Not sure what model you have?
How to locate model and serial number. What model do I have? Applicable Models Models: ALL MODELS -
My unit is rumbling when it’s trying to fire.
Why does my unit make noises? This can be a result of a blockage in the flue, incorrect vent sizing,... -
Can I use Noritz heaters for heating and domestic hot water?
Yes, you can use a Noritz tankless water heater for domestic hot water in conjunction with a heating system but... -
Can I install my heater in the attic or crawl space?
One of the many benefits of going tankless is the relatively small size of the unit and it can be... -
Can I adjust the temperature on a heater without a remote?
Our tankless heaters have a factory default setting of 120°F. The method of adjusting the temperature without a remote varies... -
What should I do if I see water dripping from the bottom of my unit?
Water dripping from the bottom of a heater typically indicates an internal leak or rain water entering through the exhaust... -
Is there an issue with installing Noritz tankless water heaters on “off the grid” or solar power sources?
A common issue with “off the grid” installations is the voltage signal that feeds the tankless water heater. Noritz water... -
What is the difference between ASME and non-ASME heaters?
Commercial ASME1 heaters are tested after manufacturing to comply with ASME1 quality control standards. These ASME1 heaters also carry a... -
Why do I get very little pressure at my fixtures when I turn on the hot water?
Low hot water pressure issues can stem from the source of hot water or localized at the faucet. If certain... -
Will I need to increase my gas line size?
Whether or not you need to increase your gas line size will depend on a few factors. In most cases...