Find a Local Servicer
Need help finding a technician or local servicer for your unit? In the even that you need to locate a plumbing professional to service or maintain your unit (including professional descaling) you can user our servicer search
Need help finding a technician or local servicer for your unit? In the even that you need to locate a plumbing professional to service or maintain your unit (including professional descaling) you can user our servicer search
Please see the Pro Series common vent installation manual found by clicking HERE.
Technical Specifications for the Noritz Heat Pump
An error code 50 indicates that the unit has detected continuous water flow of at least 0.26gpm or more for an extended period. This error is logged in the error history when water flow is detected for 24 consecutive hours. Since this error occurs when the unit continuously detects water…
GQ60 Service Kit for NRCR/EZ/CDV series Our Noritz Service Kits provide installers with the parts needed to maintain Noritz Tankless Water Heaters. Each kit provides a variety of useful parts for servicing previous and current generation of products, as well as common replacement parts for a range of models. Click…
An error Code 79 indicates a Circuit Board (pump control circuit) malfunction. To troubleshoot, first try resetting the system by disconnecting and then reconnecting the electrical power to the unit. If the issue persists, it’s likely a Circuit Board problem. In this case, replacing the Circuit Board should resolve the…
An error code 74 indicates a BLE (Bluetooth) communication issue. This error code only appears in the error history when communication with the BLE module is not possible. Since there’s a communication problem between the unit and the BLE circuit board, please ensure that the BLE circuit board and its…
An error code 29 indicates a problem draining the condensate1 from the unit. This code only applies to our high efficiency condensing models. Just like if you leave a cold can of soda out in a warm area and condensate forms on the outside, a condensing unit creates condensate when cold water passes through…
Maximize your ease of installation with the new Noritz No Roof Kit. Our newest accessory is designed to make your tankless installation faster and easier than ever, without having to make the climb to your roof. Simply install using your existing 3” or 4” B-vent and your tankless is ready…