What’s the difference between EZ and EZTR? Wondering what the difference is of our Noritz EZ Series models? EZ98 or EZ111 Are the standalone tankless unit sold...
EZTR – Should I clamp the Flex pipe to the wall or ceiling? No. The support is done through the Base Junction Support piece. Routing near walls or the ceiling will often lead...
EZTR – What orientation should I install the Base Junction Support? The base junction support piece is stamped with an arrow on one side. This end should be inserted up into...
EZTR – Can I run the flex pipe through or along the wall? No, the flex pipe must be routed through B-vent. B-ventA class of vent used for natural draft appliances (i.e. tank...
EZTR – Is the EZTR vent system compatible with a universal vent cap? The inside diameter of a standard universal vent cap is smaller than a manufacturer specific rain cap. This will result...
EZTR – Are there any other manufacturer’s parts that I can use instead of the N-flex kit? No. There are no other approved kits for the unit. You must use the N-flex kit.
EZTR – The Rain Cap will not enter to the full depth (The Rain Cap is not seating properly). What might be happening? Make sure that the rain cap, diffuser*2, and diffuser gasket*3 are all properly mounted. If each is confirmed to be...
EZTR – Where on the flex vent should I be making a cut? The flex vent should always be cut in the valley of the piping. If your measured distance indicates that it...
EZTR – Am I required to use the Flex Feeder? Yes. The Flex Feeder piece (#14 below) should be utilized for every install, even those going directly vertical. While the...
EZTR – The Flex vent is too long in length. Can I leave it that way? No. The Flex vent may sag creating a downward section of exhaust flow. During operation, condensate may collect in this...
EZTR – Can I install the unit if the horizontal distance between the water heater and the existing B-vent is more than 5’? No. If the horizontal distance is more than 5’, it is possible that the connections become weak and may result...
EZTR – My vent run is longer than what is provided in the venting kit. Can I extend the vent piping? No. Due to the nature of the flexible venting, coupling separate vent pieces is not permitted. Additionally, vent runs beyond...
EZTR – What should I use to cut the Flex vent? The recommended tool is either a PVC cutter or utility knife. Avoid using a saw or any tool which can...
EZTR – Am I required to use the Aluminum Flex Sleeve? Yes. The system is designed to minimize the chances of an exhaust leak by making use of negative pressure inside...
EZTR – How tight should the clamp holding the flex pipe be? The flex should be tight enough that it will not move when pulled, but ensure that there is no deformation...
EZTR – The flex vent was cut too short. What can I do? The Flex vent cannot be extended in length. You will have to either: Relocate the unit higher on the wall....
EZTR – Should I caulk the Top Flex Support or Diffuser Gasket? No. Do not caulk the support piece as it will not adhere well and may cause debris to enter the...
EZTR – Can I install a rain cap from a manufacturer different than the original B-vent manufacturer? No. In most cases, the rain cap will not physically attach. Even if it does seemingly connect, rainwater or condensate...
EZTR – Can the EZTR be common vented? No. If the unit is common vented, it may cause severe issues with safe operation including: improper exhaust flow on...
Replacing a Circuit Board for Pre-Mix Units This includes the NRCR, EZ Series and NCC199CDV This guide applies to the NRCR, EZ Series and the NCC199CDV. The...
No Roof Kit Installation (NRK-1) Maximize your ease of installation with the new Noritz No Roof Kit. Our newest accessory is designed to make your...