{"id":974,"date":"2023-01-25T06:10:01","date_gmt":"2023-01-25T06:10:01","guid":{"rendered":"https:\/\/help.noritz.com\/?post_type=ht_kb&#038;p=974"},"modified":"2025-02-03T23:33:37","modified_gmt":"2025-02-03T23:33:37","slug":"errorcode13premix","status":"publish","type":"ht_kb","link":"https:\/\/help.noritz.com\/index.php\/knowledge-base\/errorcode13premix\/","title":{"rendered":"Error Code 13 (Pro Series Models)"},"content":{"rendered":"\n<p>An error code 13 indicates a malfunction with the optional CO alarm device.<\/p>\n\n\n\n<p>Please follow these troubleshooting steps after ensuring proper ventilation at the installation site:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Verify that all vent components are securely and fully connected.<\/li>\n\n\n\n<li>Inspect vent pipes for any exhaust leaks.<\/li>\n\n\n\n<li>Check for any disconnected CO alarm wires.<\/li>\n\n\n\n<li>Confirm that the optional CO alarm device is functioning correctly.<\/li>\n<\/ul>\n\n\n\n<p><strong>For further technical assistance call 866-766-7489 or use our <a href=\"https:\/\/contractorfinder.noritz.com\/contractors?installer=false&amp;servicer=true\" target=\"_blank\" rel=\"noreferrer noopener\">Contractor Locator<\/a> to find a local service representative.<\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>An error code 13 indicates a malfunction with the optional CO alarm device. Please follow these troubleshooting steps after ensuring proper ventilation at the installation site: For further technical assistance call 866-766-7489 or use our Contractor Locator to find a local service representative.<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[154],"ht-kb-tag":[28,143],"class_list":["post-974","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-pro-series-models","ht_kb_tag-errorcodes","ht_kb_tag-premix"],"_links":{"self":[{"href":"https:\/\/help.noritz.com\/index.php\/wp-json\/wp\/v2\/ht-kb\/974","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.noritz.com\/index.php\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.noritz.com\/index.php\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.noritz.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.noritz.com\/index.php\/wp-json\/wp\/v2\/comments?post=974"}],"version-history":[{"count":4,"href":"https:\/\/help.noritz.com\/index.php\/wp-json\/wp\/v2\/ht-kb\/974\/revisions"}],"predecessor-version":[{"id":1590,"href":"https:\/\/help.noritz.com\/index.php\/wp-json\/wp\/v2\/ht-kb\/974\/revisions\/1590"}],"wp:attachment":[{"href":"https:\/\/help.noritz.com\/index.php\/wp-json\/wp\/v2\/media?parent=974"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.noritz.com\/index.php\/wp-json\/wp\/v2\/ht-kb-category?post=974"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.noritz.com\/index.php\/wp-json\/wp\/v2\/ht-kb-tag?post=974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}