An error code 32 indicates a Thermistor – Hot Water abnormality. Please verify that the Thermistor – Hot Water is securely connected to the Wire Harness, and that the Wire Harness is properly connected to the Circuit Board. For further technical assistance call 866-766-7489 or use our Contractor Locator to…
An error code 31 indicates a Thermistor – Cold Water abnormality. Please verify that the Thermistor – Cold Water is securely connected to the Wire Harness, and that the Wire Harness is properly connected to the Circuit Board. For further technical assistance call 866-766-7489 or use our Contractor Locator to…
An error code 30 indicates a Thermistor – Air abnormality. Please verify that the Thermistor – Air is securely connected to the Wire Harness, and that the Wire Harness is properly connected to the Circuit Board. For further technical assistance call 866-766-7489 or use our Contractor Locator to find a…
An error code 13 indicates a malfunction with the optional CO alarm device. Please follow these troubleshooting steps after ensuring proper ventilation at the installation site: For further technical assistance call 866-766-7489 or use our Contractor Locator to find a local service representative.
Video for maintenance on a Pre-Mix Noritz Tankless
Fan maintenance for NRC663 (EZTR40)
This includes the NRCR, EZ Series and NCC199CDV This guide applies to the NRCR, EZ Series and the NCC199CDV. The process is also similar for our NR and NC units, though the parts and units look different.
New Product Announcement 2022 The new Noritz Scale Shield (SS-HB-3) offers an alternative method to treating hard water entering a tankless water heater for heating. Not only does it prevent the buildup of hard water minerals, but it will also lessen the maintenance workload for a homeowner and reduce the…
Noritz now offers after hours will call pick up option for our valued contractors. We know its not always easy to make our window times for will call pick up. Now your part will be there even after hours. The service is a “first come first serve” basis for the…
Discontinue Notice The Noritz SS-HBC-2 has been discontinued from the Noritz line Order Replacement Cartridge However, if you already own an HBC-2 and would like to still order replacement cartridges you can still do so from our partner manufacturer. Please be ready to give them the Noritz HBC-2 model number…